History
The History of Nets to Ladders
In February 2002, Onesta Labs was created to develop vertical industry modifications of Microsoft's CRM application. Within months, Onesta Labs began its first major software development project, which at the time was the largest installation of Microsoft CRM. Over the next two years, Onesta Labs continued business process innovation of the application, which evolved into the Benefits Enrollment Network (BEN), the first Web-based software service for the human service benefits arena.
In 2005, Nets to Ladders (N2L) was formed to be the service provider of BEN, while Onesta Labs continued as the new parent company's development arm. In July 2006, Onesta Labs formally became a subsidiary of N2L, Inc
N2L's mission is accurately reflected in the company's name — to help strengthen today's human service safety nets, so public and private organizations can lift more low-wage citizens above their social and financial challenges — and help them climb the ladders of self-sufficiency toward more rewarding futures.
In 2006, N2L found that, along with automated benefits assistance, another significant need within the low-wage community is for fast and easy access to asset-building tools to help low-income families save their money, especially at tax time when refunds are often received. To support this savings requirement — and take another significant step in its mission — N2L, working in concert with Onesta Labs, created a new Web-based asset-building service to support the Internal Revenue Service's refund-splitting option. In late-2006, Onesta Labs developed SavingsPoint, an automated bank account service, as a companion tool to BEN's benefit enrollment capabilities.
Today, as the exclusive provider of BEN, N2L supplies a comprehensive range of support services, including distribution to member organizations, consulting, training, field support, technical user support, and administration. N2L's business process experts ensure that organizations gain easy and fast connections to the application, and rapid adoption of its labor- and cost-saving functionality.