Government
Build a Bridge Between LMI Advocates and Your Agency — with BEN
The human services community and government agencies have a long history of working together to assist low- and moderate-income (LMI) families. It's an important partnership that requires the processing of millions of new applications and re-certifications each year. The result is that millions of working-poor citizens receive the benefits they need to create better lives for themselves.
However, despite the hard work of many agencies across the country, millions of Americans still don't receive all of the benefits they qualify for. One of the major problems creating this gap between eligibility and enrollment is the traditional manual benefits enrollment process due to:
- Time-consuming and labor-intensive clerical steps required to process each application
- Cumbersome paper systems that create delays or even lost benefits
- Applications that must be reprocessed due to missing information, illegible handwriting, or data entry errors.
- The challenge in tracking each benefit applicant through the eligibility process.
The Benefits Enrollment Network (BEN) eliminates every inefficient step in the entire benefits enrollment process — from screening to application management — by building an electronic "communication bridge" between your organization and your partner agencies. This bridge allows you to work together electronically — and spend less time on tedious clerical activities and more time helping clients. For example, BEN supports electronic signatures, allows document storage in electronic files, and delivers complete electronic records securely to the correct agencies.
BEN Improves Partnerships Between Private and Public Organizations
BEN offers government agencies three ways to participate in this innovative electronic benefits enrollment network:
- Paperless Delivery: Receive complete electronic applications and documentation directly from other members of the human service community.
- Paperless Delivery and Data Integration: Add non-invasive, automated processes, to confirm client information, and 'system-to-system' data integration directly to the agency's systems.
- Screening and Case Management: Perform automated benefits screening consultations, complete electronic applications, and process applications at your offices. Use BEN to route applications among caseworkers, e-sign applications and scan documents at the agency office, and permanently store and archive applications.
Gain Mission-Critical Benefits by Connecting to BEN
Perform Simple Actions:
- Quickly and easily receive applications over a secure Internet connection from human service benefits organizations.
- Rapidly review electronic forms and integrate relevant applicant data into your system.
- Replace all manual paper tasks with automated efficiency, including internal and external document routing, e-signature capture, and electronic storage.
Achieve Extraordinary Results:
- Reduce the time caseworkers spend on administrative functions and increase the time they spend working one-on-one with applicants — thereby, boosting their morale and job satisfaction.
- Improve the quality of information flow between your organization and other social service entities.
- Lower operating costs and allow your organization to use more resources to help more people.
Fulfill Your Mission:
- Help increase the percent of people who receive qualifying benefits and, as a result, enjoy better and more self-sufficient lives.
- Realize your organization's mission.
Enjoy N2L's Expert Customer Service and Support
- Nets to Ladders (N2) is a Business Process Innovation company and the exclusive provider of BEN. Our highly experienced team will provide everything you need to connect to and use the simple and highly effective Web-based software functionality. Our services include:
- Process improvement steps to simplify BEN's deployment in your organization
- Configurations of BEN's functionality customized to your organizations needs
- Administration of your BEN membership and service subscriptions
- Comprehensive user training
- Ongoing customer service
Contact N2L today to connect to BEN's groundbreaking Web-based software services — which will allow your organization to lift more working-poor Americans above their financial and social challenges, and help them beyond their dreams.